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Terms of Service

Our terms and conditions

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts between SISU digital GmbH (hereinafter "Provider" or "we") and the user (hereinafter "Customer" or "you") regarding the use of the SISUX platform for conducting Google Analytics audits.

Last updated: January 2026

2. Subject of the Contract

SISUX is a web-based SaaS platform (Software as a Service) that supports companies in conducting Google Analytics 4 (GA4) audits.

3. Contract Formation and Registration

The contract is formed by registering a user account on the SISUX platform. Prerequisites for registration are:

  • Providing a valid email address
  • Creating an organization with a unique name
  • Agreement to these GTC and the Privacy Policy

The Customer guarantees that all provided data is truthful and complete. In case of changes, the Customer is obligated to update their data immediately.

4. Usage Rights and Obligations

4.1 Usage Rights

The Customer receives a non-exclusive, non-transferable right to use the SISUX platform, limited to the contract duration. Use is permitted exclusively for the Customer's own business purposes.

4.2 Usage Obligations

The Customer agrees to:

  • Keep access credentials confidential and not share them with third parties
  • Not use the platform for illegal purposes or in a manner that violates third-party rights
  • Not take any measures that could impair the platform's functionality
  • Not perform automated access (bots, scrapers) to the platform, except via the provided APIs

5. Google Analytics Data Processing

5.1 API Access

SISUX accesses the Customer's Google Analytics properties exclusively via the official Google Analytics APIs (Admin API and Data API v1). The Customer grants SISUX the necessary permissions via OAuth 2.0.

5.2 Data Scope

SISUX processes the following data from Google Analytics:

  • Account and property metadata
  • Configuration data (Data Streams, Custom Dimensions, Events, etc.)
  • Aggregated reporting data (no personal raw data)

Important: SISUX exclusively stores audit results and recommendations. Raw data from Google Analytics is not persisted.

5.3 Revocation of Permissions

The Customer can revoke OAuth permissions at any time via Google Account settings or within SISUX. Revocation will prevent new audits from being conducted.

6. Availability and Maintenance

The Provider strives for the highest possible platform availability. However, 100% availability cannot be guaranteed. The Provider reserves the right to perform maintenance work that may lead to temporary restrictions. Planned maintenance will be announced when possible.

7. Liability and Warranty

7.1 Warranty

The Provider warrants that the SISUX platform generally provides the functions mentioned in the service description. Audit results serve as recommendations and do not replace professional advice.

7.2 Limitation of Liability

The Provider is unlimitedly liable for intent, gross negligence, damages resulting from injury to life, body or health, and under the provisions of the Product Liability Act.

In case of slightly negligent breach of essential contractual obligations, liability is limited to the contractually typical, foreseeable damage. Otherwise, liability is excluded.

8. Term and Termination

8.1 Contract Duration

The contract is concluded for an indefinite period. Both parties can terminate the contract at any time without notice.

8.2 Data Deletion

After termination of the contract, all stored audit results and account data will be deleted within 30 days, unless legal retention periods require otherwise.

9. Amendment of GTC

The Provider reserves the right to amend these GTC. Changes will be communicated to the Customer by email. If the Customer does not object within 14 days of receiving the change notification, the amended GTC are deemed accepted.

10. Final Provisions

10.1 Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

10.2 Place of Jurisdiction

The place of jurisdiction for all disputes arising from this contract is Cologne, provided the Customer is a merchant, a legal entity under public law, or a special fund under public law.

10.3 Severability Clause

Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.